Casino / Live
889fb is direct about one thing: your account data belongs to you, and this policy explains exactly what we collect, why we hold it, and how you can act on it. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to use, whether that is Upay or Bank Transfer. We also collect technical data your device sends automatically, such as browser type, session timestamps and IP address. This data has a purpose: it lets us keep your account functional, process your transactions accurately, and respond when you contact support. We do not sell your personal data to third parties. Where we share information — for example, with payment processors handling your Upay or Bank Transfer transaction — it is only to the extent needed to complete that specific operation. Those processors operate under their own data agreements, and we require them to handle your information with the same care we do. Retention periods vary by data type. Transaction records linked to your account wallet are held for the period required under applicable financial obligations. If you close your account, we follow the retention schedule set out in our internal data policy and notify you of any data we are required to keep. Jurisdiction and eligibility affect which elements of this policy apply to you — check the terms relevant to your region before taking any action.
Not every data interaction on 889fb falls under this single document. Understanding the boundary helps you know where to look when a question comes up. Four distinct areas define what is inside and outside this policy's reach.
Any data you submit when creating or updating your account — login credentials, identity verification fields, contact details — falls squarely within this policy. We own the responsibility for how that data is stored and who can view it inside our systems.
When you initiate a deposit or withdrawal via Upay or Bank Transfer, that transaction passes through the payment processor's own infrastructure. We record the transaction on your account wallet, but the processor's privacy terms govern the payment leg of that journey.
Pages you browse, game categories you open and session activity we log through cookies are covered here. We use this data to keep the site functional on mobile and desktop, and to understand how our lobby is being navigated — not to build advertising profiles.
Links to external sites, game content delivered by studios in our lobby, and any third-party support tools operate under their own privacy notices. We do not control their data practices, and this policy does not extend to them once you leave our domain.
You have real, usable rights here — not just a list of legal categories. First, you can ask us to show you the personal data we hold on your account. Submit that request through the support contact route published on this site, and we will respond with the records tied to your profile. Second, if any detail is wrong — a misspelled name, an outdated contact number — you can correct it directly in your account settings or ask our support team to update it on your behalf. Third, you can raise a question about how a specific piece of your data is being used. We will give you a straight answer about the purpose and legal basis. Fourth, if you decide to close your account, you can request that we delete the data we are not legally required to retain. What we keep after closure is limited to what applicable financial or regulatory obligations require, and we will tell you exactly what that is. Your access to any of these rights may depend on your local law and eligible region.
Contact support to request a copy of the personal data linked to your account. We will identify the data categories we hold and the purpose for each one.
Update your name, phone number or contact email in account settings. If the field is locked, raise a correction request through the published support route and we will process it.
If you want to understand why we hold a specific piece of information, ask us through the support channel. We will explain the purpose and confirm whether you can limit or remove it.
When closing your account, you may ask us to delete data we are not required to keep. We will confirm what is deleted and what is retained under our applicable legal obligations.
If you have a question about your data or need to exercise any of the rights described in this policy, there are published contact routes available to you. Use the channel that suits your situation. We do not invent response timelines here — check the contact page for any published availability details.
Open the chat widget from any page on 889fb to reach our support team. Use this route for account-related data questions or to start a correction request.
Send a written privacy request to the email address listed on our contact page. Include your account username so we can locate your records and respond accurately.
The help section inside your signed-in account area includes published articles on data rights and account management. Start there before raising a direct support request.
Security and retention are not afterthoughts in how 889fb runs its account infrastructure. We apply access controls so that your account data is only reachable by the team functions that need it. Passwords are stored in hashed form — we do not hold your password in plain text, and our support team cannot retrieve it, only help you reset it. Cookies on this site are limited to those required for session function and basic analytics; you can manage cookie preferences through your browser settings on any device, including mobile.
Transaction records tied to your account wallet are kept for the period required under applicable financial rules. Non-essential account data is deleted or anonymised once its purpose is fulfilled and no legal hold applies.
We use session and analytics cookies only. Adjust or block them through your browser settings on mobile or desktop. Blocking certain cookies may affect how account pages load, but will not prevent you from logging in.
Internal access to your account data is limited by role. Support staff can view what is needed to resolve your query. No team member has unrestricted access to full account histories without a logged reason.
When this policy changes in a material way, we will notify you through the contact detail on your account before the change takes effect. You can also check the published date at the top of this page at any time.
Real questions about how your data is handled, answered plainly. If your question is not here, use the support routes listed above.
We collect the details you enter during registration — name, contact information and your chosen payment method, such as Upay or Bank Transfer. We also log technical session data your device sends automatically. We use this only to run your account and process transactions.
We share data only where necessary — for example, with payment processors handling a Upay or Bank Transfer transaction. We do not sell your data. Third parties we work with are required to handle your information under their own data agreements and only for the specific task involved.
After account closure, we delete or anonymise data we are not legally required to keep. Transaction records may be retained for the period required under applicable financial obligations. We will tell you exactly what is kept and why if you submit a data request.
Yes. Contact our support team through live chat or the email address on our contact page, include your account username, and we will produce a summary of the personal data categories linked to your profile. Your access may depend on your local law and eligible region.
We use session and analytics cookies to keep account pages functional and understand how our lobby is navigated. You can manage or block cookies through your browser settings on any device. Blocking some cookies may affect page load behaviour but will not prevent account login.
Open your account settings to update editable fields such as your contact number or email. If the field is locked, raise a correction request via live chat or email support with your account username. We will review and update the record on your behalf.